First, the company's after-sales service
1. Consultation service: If users encounter any problems during the use process, they can add QQ: 1486866800 for consultation.
2. Replacement service: If there are quality problems caused by the manufacturer during the replacement period, the user can go to the dealer for a free replacement (appearance damage, for warranty processing).
3. Warranty service: If there is a quality problem during the warranty period, the user can go to the local after-sales service center to enjoy the warranty service; there is no after-sales service center in the local area, and the user can entrust the dealer to perform the warranty service.
4. Maintenance Service: If there is any quality problem during the maintenance period, the user can go to the local after-sales service center or commission the dealer to request repair service.
Second, the user from the date of purchase, in the normal use of the product if there are quality problems:
1. Free warranty within one year and limited repair within three years.
2. The software is damaged for free for two years, and the parts are damaged due to human beings. The warranty is paid.
Note:
1. The purchase date is based on the purchase invoice date (no purchase invoice is based on the production date).
2. The company does not bear the obligation of after-sales service without bar code and serial number products.
3. Quality issues do not include subjective objections from users to individual sound quality, timbre, etc.
4. The replacement and warranty service is valid only for general use: all man-made damage (such as the user disassembles his own machine, improper connection and use, power supply with improper voltage, use in accordance with the instructions, etc.), transportation and other Damage caused by accidents, natural disasters and other force majeure, repairs and modifications not approved by this company are not included in the scope of replacement and free warranty; maintenance services are chargeable.
5. Services for discontinued model products The company only performs functional repair (the appearance may differ from the original product)
6. Warranty service does not include housing, instructions, packaging
Third, when requesting service, please bring the warranty card and purchase invoice original. Please save the warranty card and purchase invoice. Warranty card must not be altered or it will be voided.
Fourth, before using the company's products, please read the product's instructions carefully
(Note: The company reserves the right of final interpretation of the product after-sales service regulations)
V. After sales contact
Billion stock service QQ: 2720025104 (Add rework notes)